Process 28 of 49

Manage Project Knowledge

Uses existing knowledge and creates new knowledge to achieve objectives and help the organization learn, producing and updating the lessons learned register. It keeps the project from repeating old mistakes.

Process Group Executing Knowledge Area Project Integration Management

Manage Project Knowledge ensures the project uses what is already known and captures what it learns. It covers both explicit knowledge — documents and data — and the harder-to-pin-down tacit knowledge held by people, surfaced through conversation, networking, and facilitation.

Manage Project Knowledge: key inputs and outputs
The key inputs feeding Manage Project Knowledge and the deliverables it produces — full ITTOs are listed below.

The lessons learned register is updated throughout, not just at closeout, so insights can be applied while the project is still running. Knowledge that stays in one person’s head benefits no one; the point is to make it shareable and reusable.

Common pitfalls. Treating lessons learned as a closeout formality; capturing only explicit documents and losing tacit know-how; no mechanism to actually reuse knowledge; and a register nobody reads.

Inputs, Tools & Techniques, and Outputs

Inputs

  • Project management plan
  • Project documents
  • Deliverables
  • Enterprise environmental factors
  • Organizational process assets

Tools & Techniques

  • Expert judgment
  • Knowledge management
  • Information management
  • Interpersonal and team skills

Outputs

  • Lessons learned register
  • Project management plan updates
  • Organizational process assets updates

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