Manage Team

Tracks team member performance, gives feedback, resolves issues, and manages changes to optimize performance. It is the day-to-day leadership of the people doing the work.

Process Group Executing Knowledge Area Project Resource Management

Manage Team is the hands-on leadership work: observing performance, giving feedback, coaching, resolving conflicts, and managing changes to keep the team effective. It draws heavily on interpersonal skills — communication, conflict management, emotional intelligence, and influencing.

Manage Team: key inputs and outputs — The key inputs feeding Manage Team and the deliverables it produces — full ITTOs are listed below.

Conflict is normal and, handled well, productive; the PM addresses it early and directly rather than letting it fester. Work performance reports and team assessments inform decisions, and the process often generates change requests when staffing needs to change.

Common pitfalls. Avoiding conflict until it boils over; managing by metrics alone without real conversations; inconsistent or absent feedback; and reassigning people without considering the ripple effects on the rest of the team.

Inputs, Tools & Techniques, and Outputs

Inputs

Project management plan
Project documents
Work performance reports
Team performance assessments
Enterprise environmental factors
Organizational process assets

Tools & Techniques

Interpersonal and team skills
Project management information system

Outputs

Change requests
Project management plan updates
Project documents updates
Enterprise environmental factors updates